Data We Collect and Why We Collect It
When you open an account, we collect the information needed to verify your identity — your name, date of birth, email address, and a government-issued ID document. This is required before any withdrawal clears, including withdrawals to PayPal or Venmo. When you fund your account through
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Play+ or connect a PayPal wallet, our payment processor logs the transaction reference; we do not store full card or bank-account numbers on our servers. We also collect device and session data — your IP address, browser type, and the pages you visit inside the lobby
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— to detect unusual login activity and keep your account safe. If you contact support via live chat or email, we retain that conversation log so we can follow up accurately. Data collected for identity verification is held for as long as required under applicable state
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law in your eligible jurisdiction. You can request a copy of everything we hold on your account at any time by reaching the privacy team through the contact path listed in the support section below. Access to this platform depends on local law and is available
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only where local law permits.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.